PATIENT ONBOARDING CUM CONSENT FORM

This Patient Agreement Onboarding cum Consent Form (“Agreement”) forms as a binding agreement between you and Tamira Aesthetics Healthcare & Lifestyle Pvt. Ltd., a private limited company incorporated under the Companies Act, 2013 having its registered office address at No.27, First Street Gopalapuram Chennai TN 600086, India (“Company”). The Company is an aggregator facilitating consultation with qualified practitioners thereby providing services through web-based/mobile based applications to patients and operate under the brand name “Tamira”.

By signing this Agreement, you (“Patient”/ “Your”/ “You”) agree to have read, acknowledged and be bound by the terms and conditions set out herein.

CONSENT TO CONSULTATION, EXAMINATION AND TREATMENT

You understand that you may require consultation with a practitioner, medication, examination, diagnostic procedures or other treatments in connection with your health conditions. You further understand that the Company and/or its authorized representatives (“Representatives”) and/or partners (“Partners”), may use your personal information to facilitate consultations, examinations, surgical procedure based on consultation thereafter. You hereby expressly provide consent to the obtaining of consultation from your professional of choice, as chosen by you through the web/mobile application/website.

Company shall under no circumstance be responsible for the advice given by a practitioner through the consultation process. The practitioner shall be solely held liable and responsible for any actions or omissions on his/her part in relation to the consultation, treatment, surgery and/or any other procedures provided to you through the Company’s platform.

You understand that you are not bound to follow the advice prescribed by the practitioner. The information provided through the platform of the Company and through the consultation is meant to be of the nature of guidance. Neither the Company nor the practitioner shall be liable in any manner whatsoever should you choose to not follow the advice given. You may be required to execute other documents physically from time to time by the Company and/or the practitioner acting on the instructions of the Company to provide such relevant consents and permissions as may be required to facilitate the provision of services/treatment/surgery, as the case may be.

You hereby agree to follow the medical advice prescribed post your medical consultations. The Company shall under no circumstance be liable for your failure to follow medical advice as prescribed by the relevant practitioner. You understand that Partners of the Company may not be employees of the Company and you have no objection to the same. In the event of any complications post the medical advice/surgery/procedure, the Company shall not be liable/responsible whatsoever. You shall be permitted to engage directly with the Partner that administered such service to you, for any corrective measures on such terms as may be agreed between yourself and the Partner, directly.

RETENTION OF PERSONAL DATA, RECORDS, ETC.

You understand that upon signing of this Agreement and during the entire consultation process either through the platform or offline, you may be asked to share certain personal information, which shall be governed by the Privacy Policy found at www.tamiralife.com read with the Terms of Use found at www.tamiralife.com

PAYMENT OF CONSULTATION FEE

You agree that upon booking a slot for consultation/any other service, you may be required to make a payment for the said consultation/service through the platform/application/website of the Company, in advance. You understand and agree that all payments in relation to the service shall be made solely through the platform/application/website of the Company and no payments shall be made offline to a Partner or Representative, unless the Company permits so expressly in writing. In the event that you require any additional services, the same shall mandatorily be initiated through the platform/application/website of the Company or through the Representatives. All payments must be made through the above recognized channels of the Company.

In case of utilizing any service rendered by a Partner, you will follow the procedure as set out on the platform/application/website for making the relevant payment. In the event of any complications post services as detailed above in this Agreement, the Company shall not be liable in any case, for your non-payment of such payment to the Partner and you shall be solely liable for the same.

Refunds shall be governed by our refunds policy as contained in the Terms of Use.

ACKNOWLEDGEMENT OF NOTIFICATION SECURITY CAMERA USE

You understand that security cameras will be in place in certain public areas of the Company’s/Partner’s premises, as part of their respective internal security measures.

LIMITATION OF LIABILITY

The Company shall not under any circumstances be held liable or responsible in any way whatsoever for (i) any advice, actions, treatment, surgeries, procedure etc. advised or carried out by Partners (ii) any consequence which is a result of an omission or negligence by the Partner, including those that are contrary to any applicable laws (iii) actions that were carried out without Company’s consent and out of Partner’s own free will, or (iii) for those actions of Partner that is not in accordance with permissible actions based on express instructions of the Company.

GOVERNING LAW AND JURISDICTION

Any non-contractual disputes or claims are governed by the laws of India and you agree to the exclusive jurisdiction of the courts of Chennai, India, subject however to the Dispute Resolution clause below.

DISPUTE RESOLUTION

Any dispute or difference between the parties arising from, or in connection with, this Agreement, shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by sole arbitrator mutually appointed by both parties. The language of the arbitration shall be English and it shall be conducted at Chennai. The award rendered by the sole arbitrator shall be final, conclusive and binding on the parties and shall be subject to enforcement in any court of competent jurisdiction.

FEEDBACK

You shall be permitted to provide your feedback on the services obtained by you through the platform/website/application. You shall refrain from making any disparaging statements/comments about the Company on public domain/social media etc, except through the platform/website/application.

ACCURACY OF INFORMATION PROVIDED

If, at any time, any Personal Information (as defined in the Privacy Policy) submitted by you, is found to be incorrect or misleading or if any material information is found to have been withheld, then such act shall be accounted as “breach” of the terms of this Agreement by you and the Company shall be entitled, in its sole discretion, to terminate its services with immediate effect and the Company shall take no responsibility/liability for the consequences occurring therefrom.

You may be required to provide the certain other information along with accepting the terms of this Agreement, to complete your onboarding process onto the platform of the Company. You represent and warrant that all the information furnished by you in connection with your availing of services through the platform of the Company is true and accurate in its entirety. The Company shall not under any circumstances be held liable for incompleteness or inaccuracy in relation to the information furnished by you.

By clicking the I accept you agree and acknowledge that you have read this Agreement, understood its contents, and have chosen to execute it on your own free will and this Agreement is made in good faith and is fair and reasonable and shall be binding upon you, once executed. Further, you certify that you are the patient/ the parent/guardian of the patient or are duly authorized by the patient as his/her general agent to review the above and to accept its terms.