Tamira Aesthetics Healthcare & Lifestyle Private Limited (“Tamira”/ “We”/ “Us”/ “Our”) is engaged in the business of providing plastic cosmetic surgeries and medical consultancy services (“Services”) to patients (who shall hereinafter be referred to as “You”, “Your” “User” as applicable), The Services shall be rendered either through its website at www.tamiralife.com (“Website”) or through various mobile/web applications that are made available to you (“Applications”) from time to time (the Website and Application shall be collectively referred to as “Platform”). The Platform is owned, controlled and operated by Tamira.
When you access our Platform, we collect, store and retain certain potential information for provision of Services, when you fill out the requisite documentation as may be required by Tamira (as may be applicable), including but not limited to the following:
(i)Your personal details such as name, date of birth/age and gender, (ii) contact details such as residential address, contact number, email address, (iii) Pre-existing health conditions along with any personal medical records and history, (iv) Insurance details (if relevant), (v) Login ID (we do not store a copy of your password), (vi) User details as provided at the time of registration or any time thereafter to Tamira, (vii) Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used, (viii) Photographs, video/audio recordings of consultations and any other information that is willingly shared by You or is essential for rendering our Services.
In addition to the above, the following information is defined as “Personal Information” is defined under Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
The SPDI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to the following: (i) passwords; (ii) financial information such as bank accounts, credit and debit card details or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) information received by body corporate under lawful contract or otherwise; (viii) visitor details as provided at the time of registration or thereafter; and (ix) call data records.
(Points (A) and (B) shall collectively referred to as 'Personal Information').
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, you may correct, delete inaccuracies, or amend information by notifying us of change by writing to us at firstname.lastname@example.org. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Tamira has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Tamira may, at its sole discretion, discontinue the provision of the Services to you. Tamira shall retain the right not to correct, delete or update your Personal Information, including (a) where the Personal Information is opinion data that is kept solely for evaluative purpose; and (b) the Personal Information is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
Under GDPR, EU/EEA residents have the following rights: 1. To know the purpose to process the Personal Information; 2. To know the status of Personal Information processed; 3. Access the Personal Information that is processed; 4. To erase or rectify the Personal Information; 5. Restrict the processing of the Personal Information; 6. Data portability of the Personal Information provided in respect of the Services. This allows the User to download all Personal Information that has been shared with Tamira in a readable format for your own purposes; and 7. Opt-out option from processing the Personal Information (unless Tamira has otherwise compelling legitimate grounds) The abovementioned rights can be exercised by EU/EEA residents at any point in time by contacting Tamira at email@example.com.
Tamira automatically enables the listing of Practitioners' information on its Platform for every 'Doctor' or 'Clinic' that it has partnered with. The Practitioner information listed on the Platform is displayed when Users search for doctors on the Platform, and the Practitioner information listed on Platform is used by Users to request for doctor appointments. Any personally identifiable information of the Practitioners listed on the Website is not generated by Tamira and is provided to Tamira by Practitioners who wish to enlist themselves on the Platform, or is collected by Tamira from the public domain. Tamira displays such information on its Platform on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we strongly encourage Practitioners to check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. Tamira is not responsible at any point in time for the accuracy and completeness of this information.
Tamira may also display information for Practitioners who have not yet signed up or registered for the provision of Services through the Platform. However, Tamira does not undertake any liability for any incorrect or incomplete information appearing on the Platform for such Practitioners.
If Tamira, or substantially all of its assets, were acquired, or in the unlikely event that Tamira goes out of business or enters bankruptcy, the acquired Personal Information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Tamira may continue to use your personal information as set forth in this policy.